Global Trade Export Specialist
ABOUT UDA:
United Dairymen of Arizona (UDA) is a local, family-owned, dairy cooperative committed to serve the needs of our members, community, and customers by providing high quality milk and dairy products. As the only milk marketing co-op in the state, UDA oversees the production, processing, and marketing of Arizona's finest milk products from farm to Retail in 48 hours or less. From sweet cream and butter to non-fat dry milk, UDA provides milk products to manufactures and supermarket chains throughout the Grand Canyon State.
Our motto at UDA is “United in Excellence.” The dairy industry's success isn't built on one dairy or brand, its built on the community as a whole - this includes our amazing employees. When you join UDA, you're not just joining a business, you're joining a family. Since 1960 UDA has been headquartered, operated, and managed in Arizona. We strive to provide our employees with rewarding career opportunities aimed at long-term stability, growth, and advancement. We put our heart and soul into our products and value our team who show up, every day and do the work.
The Global Trade Export Specialist will be responsible for developing and maintaining exceptional customer service to internal and external customers while processing export and/or import shipments to move products globally. They will coordinate and schedule domestic and or/international shipments; are responsible for making efficient transportation decisions. This individual would work with foreign offices, customers, suppliers, and service providers, such as warehouse, ocean, drayage, and trucking providers to ensure all shipments are properly scheduled through all operation steps while upholding governmental compliances.
Schedule is M-F with preference of in-office; however, remote options are negotiable
PRIMARY DUTIES & RESPONSIBILITIES:
The essential functions include, but are not limited to the following:
- Collect and compile relevant documentation for export or import shipments in accordance with the underlying contract terms and governing regulations (domestic and international).
- Partner with internal departments and third parties to support account management with specific customer document request.
- Review and verify sales contracts, shipping instructions and Letters of Credit. Clarify and adjust when required apply, review, and collect various 3rd party documentation – such as Certificates of Origin, Quality Certificates, Ocean Bills of Landing.
- This position interacts with domestic service provides, our global customer base and banking channels, and is instrumental in ensuring successful cargo clearance and payment collections.
- Ensure acquired documentation is complete and accurate, presented to customers and/or banks prior specified due dates.
- Communicate clear documentation instructions to suppliers and customers in a timely manner, including across various time zones.
- Enter key data and maintain spreadsheets
- Respond to customer inquiries and communicate with customers and internal stakeholders to provide updates regarding assigned shipments.
- Maintain transparency of progress of the process above for managers or any party of the transactions.
- Assist to problem solve both domestic and overseas vendors and customers.
- Make sure all documents are acquired prior to due dates specified by managers.
- Ability to become a SME with ERP systems to provide support to team members to ensure continuity of business operations
Qualifications:
General Skills & Abilities needed to complete job successfully:
- Ability to communicate concisely instructions to sellers and customers in foreign countries
- Highly detailed-oriented, energetic, organized, professional, resourceful and self-motivates
- Highly organizational capabilities along with the ability to multi-task, prioritize workflow and
- complete tasks with high level of accuracy, responsibility, and efficiency.
- Strong knowledge of MS Office, Word, Excel.
- Excellent multi-tasing and time management skills.
- Exceptional communication and listening skills.
- Ability to determine and established daily and weekly export priorities.
- Team oriented, but takes ownership of providing timely, correct, and complete documents.
Experience: (required)
- Min 3 years export documentation experience, including a strong working knowledge of international banking transactions—ie. Letters of Credit, Documentary Collection, Avalized Drafts, etc.
- Min 3 years export supply chain/logistics experience
Education/Certifications: (if n/a is applicable please note “N/A)
| Required | Preferred | |
| Education (degree/certifications) |
|
BENEFITS:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
The duties and responsibilities described are not a comprehensive list; employees may be subject to additional, or altered, tasks and the scope of the role may change as necessitated by business demands. UDA will not consider any application submissions from unauthorized third-parties, consulting, or external staffing firms and will not be held subject, or liable, to any terms, fees, or penalties associated with a submission.
UDA is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.